Eteris Life Frequently Asked Questions

General Questions

What is Eteris Life?

Eteris Life is an AI-powered legacy preservation platform that allows users to document their life stories, upload memories, and create interactive digital legacies. It goes beyond traditional memoirs by using AI to enhance storytelling, preserve voice and video, and allow future generations to interact with a personalised digital version of their loved one.

Who is Eteris Life for?

  • Individuals who want to preserve their life stories for future generations.

  • Families looking to document shared histories and keep memories alive.

  • Those who want an interactive, AI-powered storytelling experience beyond simple photos and videos.

What makes Eteris different?

Eteris isn’t just a digital memory service, it’s a deeply personal legacy experience. We blend advanced AI with a human-centred approach to help you preserve your voice, stories, values, and life lessons in a way that feels real, meaningful, and lasting. Unlike generic archives or obituaries, Eteris creates a dynamic, multimedia legacy that future generations can connect with, emotionally and interactively.

Is this a legal will?

No. Eteris is not a legal will and does not replace formal estate planning. While we help you share your values, memories, and wishes, these are personal in nature, not legally binding. If you need to assign assets, name executors, or manage legal affairs, we recommend using a qualified legal professional alongside your Eteris journey.

Does Eteris Life create a ‘digital version’ of me?

No. Our platform helps you record and organise your thoughts, memories, and stories in a way that future generations can experience. You control every part of the process, ensuring that your voice is shared in a way that feels authentic and meaningful to you.

Will my AI-generated memories become outdated as technology advances?

To ensure long-term quality, users can opt into an unlimited AI Update Subscription, allowing their digital legacy to be continuously enhanced as AI improves.

How do I know my data is secure?

We take privacy and security seriously. Your recordings and data are encrypted and stored securely, and you have complete control over who can access them.

What happens when a user passes away?

Eteris Life has a posthumous activation system, ensuring memories are accessible to loved ones:

  • A Caretaker can be assigned to manage and maintain access.

  • In Eteris Legacy, Eternal & Signature, memories can be set to auto-release on specific dates (anniversaries, birthdays, etc.).

  • Eternal & Signature users’ data remains accessible indefinitely, even without a caretaker.

Can a family member continue paying if the original user passes away?

Yes, Eteris Premium and Legacy Keeper offer a "Family Pool" option, where multiple family members can contribute to the subscription.

What if no one is available to pay after a user’s passing?

For subscription-based tiers, data is archived for 3-5 years before deletion.

For Legacy Forever users, the buyout model ensures memories are preserved indefinitely.

AI & Data Privacy Questions

How does AI storytelling work?

  • AI analyses uploaded text, voice, and video data to enhance stories with more details.

  • Users can choose an emotion-based narrative style (e.g., nostalgic, humorous, uplifting).

  • AI voice cloning allows the creation of lifelike voice-based memoirs.

Can I delete my data anytime?

Yes, users have full control over their data and can request deletion at any time.

How secure is my data?

Eteris Life uses bank-grade encryption and redundant cloud storage to protect user memories. AI models are designed with strict ethical guidelines to prevent unauthorised access or misuse.

AI-Simulated Conversations & Ethical Concerns

What is the "Talk to Your Memories" feature?

  • Available in Legacy Forever, this feature allows users to interact with an AI-generated version of a loved one based on their memories, voice, and personality.

  • AI-generated responses are based on the user’s uploaded content and do not create "new" memories.

How do you prevent ethical concerns with AI-generated personas?

  • AI does not fabricate responses beyond what was uploaded by the user.

  • Users and their caretakers must approve AI-generated interactions before activation.

  • A strict consent-based model ensures that no AI persona is created without user authorization.

How does Eteris Life ensure AI-generated content is ethical and unbiased?

Eteris Life follows strict ethical AI guidelines to prevent bias, misinformation, and unintended alterations to user memories:

  • User-Controlled AI: AI only enhances content uploaded by users, it does not create fictional elements.

  • No Fabrication of Memories: AI does not generate false or misleading narratives; it solely restructures and refines real stories.

  • Cultural Sensitivity Filters: AI respects diverse cultural and religious perspectives, ensuring memory preservation aligns with the user’s values.

  • Transparency in AI Processing: Users are informed when AI is enhancing or structuring their content, allowing for manual review before finalisation.

Can AI-generated personas make unintended or inappropriate statements?

Eteris Life’s AI is designed to be memory-driven, not predictive:

  • AI responses are strictly based on user-uploaded data, they do not improvise opinions or beliefs.

  • AI interactions are reviewable and editable by the user before activation.

  • The platform includes reporting tools to flag and adjust any AI-generated responses that feel inaccurate or inappropriate.

Religious & Cultural Concerns

Does Eteris Life align with religious beliefs about the afterlife?

Eteris Life is designed as a storytelling and memory-preservation platform, not a spiritual or afterlife simulation.

  • Some religions emphasise physical legacy (e.g., written records, oral histories), which Eteris Life enhances.

  • The platform does not claim to replicate consciousness or predict the afterlife, ensuring it aligns with most belief systems.

  • Users can customise how their memories are presented to reflect their faith and values.

How does Eteris Life handle religious objections to AI-generated personas?

  • Users can opt-out of AI-generated conversations if it conflicts with their beliefs.

  • AI personas are built only from approved, user-uploaded data, they do not fabricate knowledge or act autonomously.

  • Faith-based organisations and communities are welcome to provide input on how AI personas should be respectfully handled.

Does Eteris Life interfere with religious mourning traditions?

No. The platform is intended to support and complement traditional practices, not replace them.

  • Families can choose when and how to access memories (e.g., after a mourning period).

  • Some faiths emphasise communal remembrance, and Eteris Life allows for family-wide access to a loved one’s memories.

  • Users can create religion-specific memorial settings to align with their faith’s customs.

Is Eteris Life trying to replace traditional remembrance or faith-based legacy practices?

No. Eteris Life is a modern tool to complement storytelling, not replace it. We respect and honour all faith traditions and offer a fully customisable experience that allows you to document your legacy in a way that aligns with your beliefs.

Legal Considerations

Is Eteris Life compliant with Australian privacy laws?

Yes, Eteris Life follows:

  • Australian Privacy Act 1988 (Cth) – Ensuring user data protection and consent-based AI usage.

  • Consumer Law – Transparent subscription terms, clear refund policies.

  • Data Retention & Deletion Rights – Users can request full deletion of their memories.

What happens to a user’s digital legacy in legal disputes?

If a legal conflict arises (e.g., contested wills, estate disputes):

  • Eteris Life will not release private data without proper legal documentation.

  • Only designated caretakers or legally appointed representatives can access a deceased user’s legacy.

  • If a family disagrees over a user’s memories, Eteris Life will honour the original user’s wishes as per their settings.

Does Eteris Life classify as digital estate planning?

No. While Eteris Life helps preserve personal history, it is not a legal estate planning tool.

  • Users should still create wills and legal documents for asset distribution.

  • However, Eteris Life can complement legal wills by preserving personal messages and instructions.

Cultural Sensitivities & Internationalisation

How does Eteris Life respect different cultures?

Memory preservation practices vary across cultures, and Eteris Life allows customisation:

  • Users can choose memory formats (text-only, voice-based, video, interactive).

  • Families can set permissions on who can access or modify a legacy.

  • AI-generated personas can be restricted or adjusted to align with cultural sensitivities.

Can Eteris Life be used outside Australia?

Yes, but data storage laws differ by country.

  • International users should check local regulations on AI and data privacy.

  • Eteris Life will expand compliance efforts as it grows globally.

Additional Data Privacy & Security Protections

How does Eteris Life protect my personal data?

Eteris Life follows industry-leading security practices to safeguard your memories:

  • End-to-End Encryption: All data (text, audio, and video) is encrypted at rest and in transit.

  • Zero-Knowledge Storage: Even Eteris Life’s team cannot access private user data.

  • Secure Cloud Backups: Data is stored in highly secure Australian-based cloud servers.

  • Multi-Factor Authentication (MFA): Protects accounts from unauthorised access.

Who has access to my memories?

  • By default, only you have access to your content.

  • You can grant access to family members via the Family Pool feature (Premium & Legacy Forever).

  • The Caretaker role allows a trusted individual to manage and preserve content in case of incapacity or passing.

What happens to my data if I cancel my subscription?

  • Foundations & Heritage Plans: Data remains accessible for 30 days after cancellation before permanent deletion.

  • Legacy, Eternal and Signature Plans: Memories remain stored, but interactive AI features are paused until reactivation.

Can I permanently delete my legacy?

  • Yes. Users can request full data erasure at any time.

  • Once deleted, data cannot be recovered due to zero-knowledge encryption policies.

Legal Disclaimers

What legal protections and responsibilities does Eteris Life have?

By using Eteris Life, users acknowledge and agree to the following terms:

  • Data Privacy & Ownership:

  • Users own their content and can delete or download it at any time.

  • Eteris Life does not claim ownership over user-generated data.

  • Content is stored securely and is not shared or monetised without explicit consent.

  • AI Limitations & Accuracy:

  • AI-generated responses are based on user-provided data.

  • Eteris Life is not liable for AI misinterpretations of memories.

  • Users are responsible for reviewing and correcting AI-generated content.

  • Caretaker & Succession Planning:

  • Caretakers must be assigned by the user while they are active.

  • If no Caretaker is designated, family members may request access under strict verification procedures.

  • Inactive accounts without payment or Caretaker designation may be archived or deleted after six months.

  • Compliance with Australian Regulations:

  • Eteris Life complies with Australian Privacy Act (1988) and GDPR where applicable.

  • Users must not upload inappropriate, defamatory, or illegal content.

  • In case of disputes, users agree to settle matters under Australian jurisdiction.

Terms of Use Summary

What are the key terms I need to know before using Eteris Life?

Before using Eteris Life, users agree to the following:

User Responsibilities

  • You must only upload content you have the rights to share.

  • You cannot use Eteris Life for offensive, defamatory, or illegal purposes.

Data Security & Privacy

  • All data is encrypted and stored securely.

  • You have full control over who can access your legacy.

  • AI-generated content is based solely on your input and does not create fictional narratives.

Account & Payment Terms

  • Subscription plans renew automatically unless canceled.

  • Eternal and Signature plans are a one-time purchase and remains active indefinitely.

  • If payment fails, Eteris Life provides a grace period of 30 days before freezing access.

Succession & Account Transfer

  • You can nominate a Caretaker to manage your digital legacy in case of incapacity or death.

  • If no Caretaker is assigned, family members may request access under strict verification.

Dispute Resolution & Legal Compliance

  • Eteris Life operates under Australian law and follows the Australian Privacy Act (1988).

  • Disputes are resolved through mediation first, before legal action.

  • Eteris Life reserves the right to suspend or terminate accounts that violate terms.

Your Story is a Gift. Let It Echo Beyond Time.

As we grow, remember, it’s not just the milestones we leave behind, it’s the wisdom, the laughter, the legacy.

Eteris isn’t just a service. It’s a movement to honour who we are, and who we’ve been.

Let your story continue, not just in memory, but in meaning. For those you love. For generations to come.